53 Hill St, Southampton, NY 11968
(631) 600-7700
What to Look for in a Hamptons Car Service in 2024
Choosing a car service in the Hamptons doesn’t have to be difficult. But there are a few things to look for to ensure the best possible travel experience.
In 2024, it’s more important than ever to choose a local limo company that has verifiable experience and a reputation for excellence.
Here are 8 things to look for – and why they’re important.
1) Local Presence & Familiarity with the Hamptons
When choosing a Hamptons car service, make sure the company is actually based in the Hamptons. Why does this matter? It directly affects the quality of service you’ll receive. If your driver is unfamiliar with the area, they won’t know the best routes to take, especially during peak traffic times. This significantly increases the chances of getting stuck in traffic and extending the length (and cost) of your trip.
At Jackrabbit Limo, we have an established local presence in the Hamptons with dispatching bases in Southampton and East Hampton (plus additional bases in Islip, Syosset and Long Island City in cooperation with our affiliates to ensure coverage throughout all of Long Island and NYC).
2) Experience & Training
Experience is one of the most important factors to look for in a car service, whether you’re in the Hamptons or anywhere else. A more experienced driver (with an established company behind it) will have the training and skills to make your travel safer, more comfortable and more efficient. They have more driving experience. They have a deeper knowledge of local travel routes. And, they know how to provide the best customer service.
Also, in the new “gig economy,” there’s an influx of inexperienced drivers offering car service as a side hustle, rather than a serious business. Many of these people do not live anywhere near the Hamptons (as customers unfortunately discover when it’s too late: after getting stuck in traffic, missing a flight or being late to a dinner reservation.). So when you’re searching for a Hamptons car service, be sure to confirm how long they’ve been in business and how much experience and training they have.
At Jackrabbit Limo, we have more than a decade of experience, and our drivers are extensively trained to make your experience comfortable and safe.
3) Reliable Pickups for Early-Morning Flights & Trips
Above, we mentioned the importance of hiring local limo companies for their familiarity with driving routes. But also, hiring a local company is in fact the only way to secure a car service for an early flight. Here’s why.
Any flight that is scheduled between 6 a.m. and noon at LGA or JFK requires a pickup in the Hamptons anytime between 3 a.m. and 9 am. There are no app-based ride-share vehicles wandering around in the Hamptons at that time. And, because of the heavy morning traffic, if you request a Lyft or Uber at that time, there’s a good chance your driver will get stuck in traffic and never make it to the pickup. (We see this happen all the time. We get many of these last-minute calls from people saying that their Uber driver never showed up. And unfortunately, in many cases, it’s too late for us to be able to help out.)
At Jackrabbit Limo, we provide reliable early-morning car service to all NYC-area airports (and beyond), because these trips are appropriately planned the night before. We provide our drivers with all the details for your trip the night before, and we even plan backup drivers for emergencies, so you can go to sleep comfortably and confidently that your driver will arrive on time.
4) Vehicle Options
Let’s say you’re meeting friends or business associates for dinner in East Hampton. Would you rather be seen in a new, pristine vehicle, or a car that looks old and outdated? If you care about the style and age of the vehicle, then be sure that the limo company has the options you’re looking for.
But also, it’s not only about style. Every trip requires a specific type of vehicle. The size and function of the vehicle are also critical. For example, if you’re traveling with family from the airport to the Hamptons, you’ll likely need a larger vehicle, such as an SUV or a sprinter van. Make sure your Hamptons car service has multiple vehicle options to accommodate your specific needs, such as:
- Executive sedans
- Luxury sedans
- SUVs
- Sprinter vans
- Shuttles
- Buses
5) Reputation & Reviews
How well is the company rated by previous customers? To ensure the best possible experience, you want to choose a company that has an established reputation for excellence. Although online reviews reveal only part of the picture, they can provide valuable insight into how well the company serves its customers (and how it responds to issues that arise).
When evaluating a Hamptons car service, take a moment to check third-party review sites, such as Google and Yelp, to see how others have evaluated the service.
At Jackrabbit Limo, we are incredibly proud of our near-perfect 4.9-star rating on Google with more than 100 reviews from our customers.
6) Professionalism
As with any service-based business, you want to deal with companies that act professionally in every interaction. For car service companies, this professionalism should carry over the entire experience: from the first phone call with dispatchers/customer service representatives to the final drop-off at your destination.
How can you tell if a limo company is professional before you book a trip? You can gauge a lot during the very first conversation (or the speed of response to online bookings). When booking your trip, pay attention to how attentive the associate is to your needs. Are they courteous? Do they listen carefully? Are they eager to answer all your questions and provide recommendations about vehicles and travel times?
If you have a bad experience during that very first interaction, then proceed with caution. It could be a sign that the limo company is unprofessional in other areas too.
7) Availability
How difficult is it to schedule your vehicle? Can you get a car on demand, or how long will you need to wait?
If you can’t book a car when you need it, then this is another sign that the company doesn’t have the vehicles, drivers or resources to meet customers’ needs. In 2024, you shouldn’t need to wait hours for a pickup, especially in the Hamptons.
That’s why Jackrabbit Limo and its affiliates have 5 dispatching bases throughout the Hamptons, Long Island and NYC – so that our drivers can reach you anytime, anywhere on the island, in less than one hour.
8) Affordable, Transparent Pricing
It’s no secret that the Hamptons is a long-time summer destination for the wealthy. But that doesn’t mean you need to be rich to have a first-class travel experience.
At Jackrabbit Limo, we offer affordable pricing without compromising the luxury that all our customers deserve. Plus, we are the only local limo company that publishes its rates online, so you know what to expect before you call. No surprises or pushy salespeople. We are transparent about our pricing and dedicated to your satisfaction.
Get a quote now for Hamptons Car Service
If you need reliable, luxury transportation in the Hamptons, Long Island or NYC, call Jackrabbit Limo at (631) 600-7700 or book your vehicle online.